At Yamaha Motor Philippines, Inc. ("Yamaha"), we prioritize the privacy and security of your personal data. This Data Privacy Statement outlines how we collect, use, protect, and manage your personal information in compliance with the Data Privacy Act of 2012 and other relevant laws in the Philippines. By interacting with us, you consent to the practices described in this statement.

We collect information through various means, including but not limited to:

• Direct Interactions: When you provide information through our websites, social media platforms, customer service hotlines, branches, dealerships, events, and other physical locations.
• Automated Technologies: When you use our websites, we may collect technical data through cookies and similar technologies.
• Third Parties: We may receive information from third parties such as business partners, service providers, and government agencies.
• Publicly Available Sources: We may also collect personal data from publicly available sources.

The types of personal information we may collect include, but are not limited to:

• Personal Identification: Name, address, email address, phone number, date of birth, gender, valid identification numbers (e.g., driver's license, passport).
• Transaction Data: Details of products and services you have purchased or availed, transaction history, warranty information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
• Usage Data: Information about how you use our websites, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We use your personal information for various purposes, including but not limited to:

• To Comply with Relevant and Applicable Laws in the Philippines: Ensuring compliance with legal, regulatory, and contractual obligations.
• To Provide and Complete the Services, Activities, and Transactions You Request: Processing orders, registrations, warranty claims, and service requests, and delivering products and services.
• To Conduct Studies, Research, and Analysis: Analyzing data to improve our products, services, and customer experiences, and to develop new products and services.
• To Promote Relevant and Personalized Communications: Informing you about products, services, promotions, events, and offers that you may be interested in based on your preferences and past interactions with Yamaha.
• Use of Cookies: Analyzing non-identifiable web traffic data that includes your IP address, links, pages, sites or platforms that you have accessed, visited, or clicked; the date and time of your visit; your geolocation; and your iOS and web browser types to improve website functionality and user experience.
• Customer Support: Responding to your inquiries, complaints, and requests, providing technical support, and facilitating after-sales services.
• Security: Ensuring the safety and security of our premises, systems, information, employees, and customers through measures such as CCTV surveillance and access control.
• Marketing and Promotions: Conducting surveys, promotions, contests, and other marketing activities to engage with our customers and understand their preferences, provided that you have given your consent.
• Business Operations: Managing and operating our business activities, including maintaining business records, conducting audits, and implementing business policies.
• Fraud Prevention: Detecting, preventing, and investigating fraudulent activities, unauthorized access, and other illegal activities to protect our business and customers.

You have the following rights under the Data Privacy Act of 2012:

• Right to Be Informed: You have the right to be informed about how your personal data is being processed.
• Right to Access: You have the right to request access to your personal data and obtain information on how it is processed.
• Right to Rectification: You have the right to correct any inaccuracies or errors in your personal data.
• Right to Erasure: You have the right to request the deletion or removal of your personal data under certain conditions.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request the transfer of your personal data to another entity in a structured, commonly used, and machine-readable format.
• Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission if you believe your personal data has been misused, maliciously disclosed, or improperly disposed of, or if any of your data privacy rights have been violated.

We implement stringent security measures to protect your personal information, including:

• Data Encryption: Encrypting personal data during transmission and storage to protect it from unauthorized access.
• Access Control: Restricting access to personal data to authorized personnel only, based on their job responsibilities.
• Regular Audits: Conducting regular audits of our data processing activities to ensure compliance with data protection laws and internal policies.
• Incident Response: Having an incident response plan to quickly address and mitigate any data breaches or security incidents.
• Employee Training: Providing regular training to our employees on data privacy and security practices.
• Physical Security: Securing our physical premises with appropriate measures such as access controls, surveillance systems, and security personnel.
• Data Anonymization and Pseudonymization: Where feasible, anonymizing or pseudonymizing personal data to reduce the risk of identification.

Yamaha reserves the right to update or revise this privacy statement at any time and will provide a new privacy notice whenever there are substantial changes. Prior versions of the privacy notice shall be retained by Yamaha and shall be provided to data subjects upon request.

For any questions, concerns, or requests regarding your personal data or this Data Privacy Statement, please contact our Data Protection Officer at: